Ship and pickup in one order on Shopify Plus

Picture a customer near your shop. They want a jacket today and the trainers that are only in your warehouse. Until now, Shopify made them choose one delivery method for the whole basket. So they placed two orders, or they gave up on one of the items.

That changes for Plus and Enterprise merchants. Since the 17th of June 2026, customers can choose shipping for some items and store pickup for others in a single checkout. Each order gets separate linked fulfilments for each method. You can switch it on now through Feature test drives. It turns on for all eligible checkouts in July 2027, so the real job is testing your apps and integrations before then.

What changed?

Shopify's changelog entry sets out three capabilities.

• Customers see the delivery options available for each item, based on your locations, inventory and delivery methods.
• They can ship everything, pick up everything, or mix the two in one order.
• When the order is created, separate fulfilments link to it in the admin. Your team can see at a glance which items are for pickup and which are shipping.

Before this, a customer who wanted both had to create a separate order for each method.

The rollout has two stages. You can turn it on today through Feature test drives. In July 2027, it releases automatically to every eligible checkout. Shopify's help documentation has the setup detail.

Who benefits most?

Retailers with physical shops and a strong online business. The customer who lives near a store and shops on their phone is the one this serves.

Forty Clothing is the kind of business we mean. They have three shops in Glasgow, and within 12 months of our work online grew to half of their retail sales. Our post on how a Glasgow retailer made online half of its sales covers the sequence. For a retailer with that shape, the shop and the website are one business. The checkout increasingly needs to act like it.

It also suits businesses with pickup points at a warehouse or trade counter. A trade buyer might collect what's needed today and have the rest delivered.

The value depends on accurate stock by location. If your inventory is out by a few units, a customer could choose pickup for something that isn't on the shelf. Checkout already leans on stock by location in other ways, as Shopify's change to market-specific inventory showed. Both only work when the numbers underneath are right.

What could break?

Shopify asks merchants to test any third party or custom apps and integrations that touch delivery, fulfilment or order logic. That's the part to take seriously.

On the stores we look after, these are the systems we'd check first.

• ERP and order exports. Anything that expects one delivery method per order may misread a mixed order.
• Warehouse and 3PL connections. The 3PL should receive only the shipped items, not the pickup ones.
• Store pickup tools. Staff need to see and prepare only the items for collection.
• Order notifications. Confirmation and ready-for-pickup emails should make sense when an order is split.
• Shipping rate apps and checkout customisations. Rates should apply only to the items being shipped.
• Reporting. Any report that counts orders by delivery method may need a new rule.

If your integration runs as a custom app, the logs in the Developer Dashboard help here. We wrote about reading custom app logs for exactly this kind of check.

How should you test it?

Treat the test drive as a rehearsal, not a switch.

1. Turn the feature on through Feature test drives.
2. Place test orders that mix shipping and pickup across different locations.
3. Follow each order through every system. ERP, 3PL, pickup tool, emails and reports.
4. Try the awkward cases. A partial refund, a cancelled pickup item, an item that goes out of stock after checkout.
5. Write down what broke and who owns each fix.
6. Brief shop staff on what a mixed order looks like before customers see it.

If everything passes, turning it on early gives customers the benefit sooner. If something fails, you've found it on your timetable rather than in July 2027.

Should you turn it on early?

For most Plus retailers with shops, yes, once testing is done. A customer who can collect today and get the rest delivered is a customer who doesn't have to choose.

Hold back if your stock accuracy by location is weak, or if an integration fails testing and the fix needs time. Launching a feature that promises pickup on items that aren't there does more harm than waiting.

Not on Plus yet, but this is the kind of feature your business needs? Our guide on whether Shopify Plus is worth it sets out how we weigh the decision.

Where parallel helps

We design and build Shopify and Shopify Plus stores for retailers with shops. We also handle the checkout and integration testing that features like this need. See how we approach Shopify design and build.

If you'd like help planning your test drive, book a call and we'll map the systems that need checking.